Terms of Use

1. Acceptance of Terms

By accessing and using Telow's services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our services.

2. Service Description

Telow provides a platform connecting customers with qualified electricians. We facilitate the connection but are not responsible for the actual electrical work performed.

3. User Responsibilities

• Provide accurate and complete information
• Maintain the security of your account
• Comply with all applicable laws and regulations
• Respect the privacy and rights of others

4. Service Fees and Payments

All fees are clearly displayed before you confirm a service. We process payments securely through our platform, and you agree to pay all fees associated with the services you request.

5. Limitation of Liability

Telow is not liable for any damages arising from the use of our services or the work performed by electricians. We provide a platform for connecting customers with service providers but are not responsible for the quality or outcome of the work performed.

6. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes through our platform or via email.

7. SMS Notifications & Consent

By providing your phone number during account registration or onboarding, you consent to receive SMS messages from Telow related to your account, appointments, and service status updates. Consent is collected at the time of entry, and phone numbers are verified before being used for notifications. Message and data rates may apply. You may opt out of SMS notifications at any time by replying "STOP." For more detailed information about our SMS communication practices, please visit our SMS Communication Policy.